About Victoria Shepherd

A practitioner building the playbook for AI search.

Fifteen years leading marketing across healthcare, SaaS, and enterprise — now focused on the shift from keywords to citations, and from ranking to being the answer.

Victoria L. Shepherd portrait

The Story

From enterprise strategy to the frontier of search.

I started in the rooms where big brands make big bets — leading integrated marketing strategy at Florida Blue and GuideWell, where I built multi-channel campaigns spanning digital, social, direct mail, and broadcast, and drove a 51% increase in response volume at 48% lower cost.

From there I ran marketing for healthcare SaaS and consumer health platforms — as Senior Director at Zyter|TruCare, VP of Marketing at Insurety Capital, and co-founder and CMO of New Caregiver — always with a content-and-SEO-first instinct.

Today I lead a multi-client SEO portfolio at Healthcare Success, managing 6+ healthcare organizations with dedicated strategy, reporting, and optimization per account — and I've delivered +159.2% YoY organic impressions growth building AI-assisted, GEO-ready workflows.

Through Welcome Place Marketing, I bring that same rigor to executives and founders — turning earned authority into visible, retrievable presence across organic search, social, and AI.

"I'm a practitioner, not a theorist. Everything I recommend, I've shipped — usually more than once."

01

Areas of Expertise

The whole surface of visibility.

SEO Strategy & Leadership

Multi-client portfolio management, agency-style SOPs & SLAs.

GEO / AI Search

Generative engine optimization & AI-citation strategy.

Technical SEO

Schema architecture, crawlability, site health.

Content & Editorial

E-E-A-T standards, pillar pages, editorial planning.

Cross-Channel Growth

Earned + owned integration: SEO, PR, content, email.

Analytics & Reporting

GA4, Looker, SERP research, keyword intelligence.

Career

Where I've done the work.

2024 — Present

Healthcare Success

SEO & Digital Marketing Manager

Portfolio lead for 6+ healthcare clients; +159.2% YoY organic impressions; AI-assisted, GEO-ready workflows.

2024 — Present

Welcome Place Marketing

Founder & CEO

Thought-leadership strategy, LinkedIn optimization & SEO consulting for executives and founders.

2023 — Present

New Caregiver

Co-Founder & CMO

SEO-first content strategy for a consumer health platform — editorial calendar & owned distribution.

2024

Zyter | TruCare

Senior Director of Marketing

Content marketing strategy — editorial newsletters, webinars & SEO-aligned product content for B2B healthcare SaaS.

2022 — 2024

Insurety Capital

VP of Marketing

Directed website content strategy; integrated AI-driven analytics to lift SEO performance and engagement.

2015 — 2021

Florida Blue / GuideWell

Senior Manager, Marketing Strategy

Integrated multi-channel campaigns; 51% response lift at 48% lower cost; 200% YoY direct-mail improvement.

Want this rigor on your visibility?